Our Vision & Values


Our Vision & Mission

Since its inception, GAIL has played a pivotal role in development of Indian energy sector. Within a very short span of time, we have established ourselves as a Global Maharatna with significant presence in the entire gas value chain. Our fast progression has made us face resultant business complexities, associated confrontation of global scale competition in all major business verticals. Besides rising competition, we have also witnessed a pivotal transformation across energy sector in recent years, driven by various factors such as rising demand, technological innovation, geopolitical shifts and environmental concerns. Considering the imminent challenges and sectorial transformation, we have adopted our long term strategic plan - “Strategy 2030” to overcome business challenges and new areas for growth and the way forward. Keeping in mind changing times of our industry and our new strategic objectives, we have revisited our Vision and Mission statements to accurately describe our purpose of existence, objectives and overarching aspirations. These new vision and mission statements of GAIL reflect our core value system including why we exist, what we do and why we do it.

Mission: “Enhancing quality of life through clean energy and beyond”.

Vision: “Be the leader in natural gas value-chain and beyond, with global presence, creating value for stakeholders with environmental responsibility”.

Core Values

Integrity and Ethics: We are transparent, fair and consistent in dealing with all people. We insist on honesty, integrity and trustworthiness in all our activities and seek to exhibit highest levels of personal and institutional integrity.

Respect: We believe in people. We recognize our responsibility towards the employees and respect their unique contribution, teamwork, dignity, rights and privacy.

Customer:We strive relentlessly to exceed the expectations of our customers and to be their first preference by delivering superior products and services, and creating sustainable value.

Safety: We aim to provide a safe workplace for our workforce and the communities around us, respecting the environment.

Excellence: We seek to achieve the pinnacles of excellence in all the business verticals where we have significant presence with continuous improvement and learning.

Technology & Innovation: We acknowledge entrepreneurial spirit and constantly support development of newer technologies, introduction of new ideas/products, improved processes, improved services and management practices.


Key Elements of GAIL's Vision

Quality of life

We strive to transform the lives of the people we touch by providing improved and environment friendly products and services in a sustainable way.

Clean energy and beyond

We promote use of superior, sustainable, environment friendly and efficient energy sources including Natural Gas, Renewables and other clean alternative energy.


We aspire to fulfil the aspiration of our larger stakeholder community, from our employees to our customers, partners and society by creating sustainable value. We are accountable for delivering superior results, value creation and creating economic opportunities for deprived section.

Environmental responsibility

We promote highest levels of operational safety, employee health and cleaner environment. We strive to minimize our negative impact on the environment and the community.

Last Updated: July 01, 2019

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